Welcome to our NDIS Hub

We’re passionate about the NDIS

… and making sure you have the right NDIS contracts

Emma has personal experience in the NDIS arena with both her mother and her son on NDIS plans. This personal experience helps with the lingo and an understanding of the way things work.

The NDIS industry can be difficult to navigate and we know how important it is to have easy-to-read NDIS contracts and legal information.

Emma Heuston and Ready to Boss Legal specialise in templates for NDIS Service Providers and workers

Illustration of two women standing next to a purple car with the door open, one woman with glasses and a cane, and the other woman with her arm around her.

We’ve developed the FAQs and general information at the bottom of this page (scroll down) AND the following NDIS specific templates, the first of their kind in Australia:

Below you can find links to all of the the templates with an explanation of when you should use them and who they are designed for.

If you’re still unsure, we also have a Frequently Asked Questions section at the bottom of this page.

For when your NDIS business hires others

FULL TIME & PART TIME NDIS DISABILITY SUPPORT WORKER EMPLOYMENT AGREEMENTS

A woman holding a clipboard labeled 'Employee Agreement' and smiling, standing in front of a pink abstract background.

Designed for NDIS businesses who hire permanent employees as support workers for their clients. The permanent employee can be full time or part time.

Learn more

CASUAL NDIS SUPPORT WORKER EMPLOYMENT AGREEMENT

An employee agreement form with a pen on a yellow background, a pink mug to the right.

Designed for NDIS businesses who hire casual employees as support workers for their clients. A casual employee does not have regular hours.

Learn more

NDIS CONTRACTOR & SUBCONTRACTOR AGREEMENT

Illustration of a woman holding a clipboard with a contractor agreement, smiling, with a yellow abstract shape in the background.

Designed for NDIS businesses that hire contractors (rather than employees). A contractor is different from an employee and you must be sure to get it right.

Learn more

RECOMMENDATION It is important for all Australian small business owners to have website terms of use and a website privacy policy.

Already have website terms and only need a privacy policy?

Learn the benefits of a privacy policy

Don’t have either yet? Look at the package bundle.

Learn the benefits of terms + privacy bundle

For when you provide NDIS services to clients

NDIS SUPPORT WORKER SERVICE AGREEMENT TEMPLATE

A smiling man is standing behind a woman in a wheelchair, with a yellow abstract shape in the background.

Designed for support workers to use direct with clients to document the services the support worker will provide.

Learn more

NDIS OCCUPATIONAL THERAPY SERVICE AGREEMENT TEMPLATE

Illustration of a woman holding a yellow folder labeled 'Occupational Therapist' with a blue background.

Designed for occupational therapists to provide to a client when they start working with them.

Learn more

NDIS SPEECH THERAPY SERVICE AGREEMENT TEMPLATE

A woman with black hair, glasses, and a yellow shirt pointing at her ears with an surprised expression.

Designed for speech therapists to provide to their clients when they start working with them.

Learn more

RECOMMENDATION It is important for all Australian small business owners to have website terms of use and a website privacy policy.

Already have website terms and only need a privacy policy?

Learn the benefits of a privacy policy

Don’t have either yet? Look at the package bundle.

Learn the benefits of terms + privacy bundle

For when you offer admin/VA services OR engage a VA for your NDIS business

VA SERVICE AGREEMENT

Illustration of a woman in a wheelchair and a man standing behind her, both smiling, with a yellow abstract background.

Designed for VA’s who offer services to NDIS businesses.

Learn more

RECOMMENDATION It is important for all Australian small business owners to have website terms of use and a website privacy policy.

Already have website terms and only need a privacy policy?

Learn the benefits of a privacy policy

Don’t have either yet? Look at the package bundle.

Learn the benefits of terms + privacy bundle

Frequently Asked Questions about NDIS Contracts

Click on the arrow to reveal the answers to each of the questions.

A NDIS Service Agreement is a contract between a NDIS participant and the disability service provider. The service provider can provide any support such as personal care, cleaning, allied health services, etc.
While it is not compulsory by law to have a service agreement, it is recommended to make sure there is a clear agreement and that both the support provider and the NDIS participant are on the same page. It also helps where the NDIS participant has a carer (or more than one carer) to keep things documented and in order.
Depending on how the NDIS plan is managed, you can be paid by the NDIS participant, the NDIS, or a plan manager.
The NDIS price guide sets out the maximum prices or line items that a NDIS provider can charge a NDIS participant for certain types of things. It is a good idea for this to be referenced in the NDIS contract next to the price when a service provider is completing their service agreement.
Yes, a service agreement can be changed and/ or ended. The process should be included in the service agreement so both the NDIS participant and the service provider know how to do this and the process is clear.
Commonly, NDIS plans are reviewed annually but they can also be reviewed or changed if the needs of the NDIS participant changes. Changes to a plan can mean the services need to change and if this happens, it needs to be documented by a variation to service agreement and should be done in writing to make sure there is a paper trail following any such changes.
Ready to Boss Legal has a number of NDIS specific contract templates ready for you to purchase and download. You can scroll up and find links to them all on this page.