Online Store Terms and Conditions Template
Looking for more than only terms and conditions for your online store? Find our Online Store Essentials Bundle here.
Do you sell physical or digital products online? Being clear on your conditions of sale and how to manage requests for a refund or exchange make the sale process smoother for both you and your customers.
Our online store terms and conditions template is suitable for online store owners selling physical or digital products from Australia. It can cover you for scenarios including requests for a refund, payment platform issues, complaints around delivery by a third party and protection of your intellectual property.
Looking for more than only terms and conditions for your online store? Find our Online Store Essentials Bundle here.
Do you sell physical or digital products online? Being clear on your conditions of sale and how to manage requests for a refund or exchange make the sale process smoother for both you and your customers.
Our online store terms and conditions template is suitable for online store owners selling physical or digital products from Australia. It can cover you for scenarios including requests for a refund, payment platform issues, complaints around delivery by a third party and protection of your intellectual property.
Looking for more than only terms and conditions for your online store? Find our Online Store Essentials Bundle here.
Do you sell physical or digital products online? Being clear on your conditions of sale and how to manage requests for a refund or exchange make the sale process smoother for both you and your customers.
Our online store terms and conditions template is suitable for online store owners selling physical or digital products from Australia. It can cover you for scenarios including requests for a refund, payment platform issues, complaints around delivery by a third party and protection of your intellectual property.
Our online store terms and conditions template is suitable for those who are looking to achieve any or all of the following:
Establish a contract with your buyer
Cover availability of items
Ensure you get paid
Limit your liability where you use third party platforms like Stripe, Square or Paypal to collect payment
Protect you when using third party delivery operators (like Australia Post) to deliver your items
If physical products, require the purchaser to inspect the items immediately upon receiving them (so they can’t claim 3 months later the item is faulty)
Protect the intellectual property of your shop and content on your platform
Cover user content - particularly important where you use online reviews
Limit your liability if a buyer claims against you
Refer to the Australian Consumer Law and protect you where this does not apply by limiting the ability of purchasers to make claims or limit the amount of claims; and
Provide general disclaimers around infection control and the quality of the products.
Do you only sell digital products and need more than terms and conditions? Take a look at our Digital Product Business Legal Templates Bundle.
Looking for a legal template bundle that includes these online store terms, a website terms of use policy and online store privacy policy? Take a look at the Online Store Essentials Bundle.
What happens when you purchase our Online Store Terms and Conditions Template?
You will receive a download link to an editable Microsoft Word document (your template) immediately after purchase of the template.
Download the template (your access will expire after 24 hours but once you save it on your desktop, it is yours to keep forever)
Add your own logo/badge and change the font to personalise your document.
Add your information where we have red text indicators and/ or guidance notes. While you can edit the contract, we suggest you don’t edit without legal advice as these templates have been drafted by an experienced lawyer.
Your template can be used more than once, however you should be mindful that where a significant amount of time has passed since it was purchased or the law in that area has changed significantly, the template may not be current or up to date with the law.
You should ensure that these terms and conditions are placed on your online platform (whether that be your website, Shopify or a third party platform like Facebook) so that your customer has the opportunity to review and agree to them after they have added the item to their shopping cart but before they have entered their credit card details to buy the product.
Disclaimer
In downloading the Online Store Terms and Conditions Template Australia from Ready to Boss Legal (Template), you have not asked us to provide legal advice to you.
This document contains information only, noting it was current as at the time of the date in the footer of the template document. We cannot guarantee that the law will not have changed since your purchase of the document and you are obligated to ensure that if you save and use at a later date, that the law remains current.
Ready to Boss Legal is not acting as your lawyer in providing this document to you and provides it as legal information only.
Finally, we ask that you do not share our templates as this breaches our copyright and the purpose for which this template was sold to you.