If you are a business coach who finds that sometimes you have unhappy clients, or clients that overstep your boundaries, or you find yourself having tricky conversations from time to time, this is likely because you are not covering all of your bases within your business coaching agreement (and if you don’t already have one, read why you should!)

What happens when someone who has bought your online course or program wants a refund? Do you have to provide it?

With the cost of living increases already taking effect, it is anticipated that requests for refunds for online courses and online programs/training will become more common.

Experiences and events are more popular than ever before, especially as many individuals and businesses are looking for ways to counter pandemic fatigue, reconnect in the real world, promote wellness and get outside their comfort zone.