As a sole provider or small agency operating to provide support to clients on the NDIS, your time is precious and you shouldn’t need to spend time dealing with confusion or disagreements with clients. Some of the key issues we have seen come up time and time again for NDIS support workers with their clients include confusion, disagreement or disputes about:

If you are engaging a support worker as an independent contractor, this article was written with you in mind. Equally, NDIS contractors with extra disability support work who are on the hunt for another set of NDIS-approved hands, this has also been written with you in mind.

Hiring an employee can be challenging at the best of times but even more so in the NDIS sector where there are additional checks involved. As someone who works in this field, you are likely to already have your hands full navigating the everyday management of your work and those you manage, so knowing the legally correct way to hire a support worker is essential to get right.