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Online course or program refund policies: What you need to know

Online course or program refund policies: What you need to know

What happens when someone who has bought your online course or program wants a refund? Do you have to provide it?

With the cost of living increases already taking effect, it is anticipated that requests for refunds for online courses and online programs/training will become more common.

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The business of copywriting: What to include in your copywriter agreement for clients

The business of copywriting: What to include in your copywriter agreement for clients

As a copywriter, you will face plenty of frustrating issues with clients that can be avoided if you have a strong copywriter agreement in place. We know that many copywriters create either a basic agreement with their clients or have no agreement at all. This leads to scope creep, endless revisions, and expectations not being met, amongst other issues. A copywriter agreement that is insufficient will not provide adequate protection for you in the short or long term.

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5 questions to ask yourself before launching your mastermind, online training or coaching program

5 questions to ask yourself before launching your mastermind, online training or coaching program

Thinking of starting your own online program or mastermind? Have one already? That's great news, because online programs and masterminds are an incredible way for you to share your skills with more people and grow your revenue with the benefits of a one-to-many business model.

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Employing a Casual Employee: What are their entitlements?

Employing a Casual Employee: What are their entitlements?

Congratulations, you’ve made the decision that it's time to employ a casual employee. While this can be an exciting period of growth for your business, and a time when you can look to offload some tasks on your to-do list, it can also be a confusing time getting your head around the legal ins and outs of how you can go about employing a casual employee the right way.

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Keeping it confidential: When to use a non-disclosure agreement

Keeping it confidential: When to use a non-disclosure agreement

Non-disclosure agreements (NDA’s) are much more common than you think and asking someone to sign one is often a completely appropriate request. While very common in the United States, they are also widely used in Australia to protect confidential information owned by a person or a business.

In this article, I break down what a non-disclosure agreement is and look at common examples of where it is used. I also let you know what a mutual non-disclosure agreement is.

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How to start an online business

How to start an online business

Do you want to start a small business online? When starting an online business, you’re entering a whole new world, with a new set of rules and procedures. While you may have plenty of experience working as a business owner or employee, it’s hard to know where to start and end when it comes to setting yourself up for online success.

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Setting up a Coaching Business this year - legalities to consider

Setting up a Coaching Business this year - legalities to consider

Is this the year you embrace something new and set up your coaching business? While there’s plenty to consider when setting up a coaching business, the importance of getting in place your processes and legal formalities should not be underestimated. By getting the foundations sorted from the start, your business will be seen as credible. Plus, you’ll ensure you are personally protected should things go wrong.


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How do I get my service business online?

How do I get my service business online?

There are many reasons why moving your bricks and mortar business online could be a positive step. In response to the current COVID-19 pandemic, many businesses around the globe had to close their physical doors overnight, with little foresight into when (or how) those doors may reopen.

Whether you’re closing your physical business during this current crisis, as a method for reducing costs and overheads or to scale up, there are opportunities for growth and ease that might not be possible for an offline business. And, moving forward perhaps the best combination is a physical and online business to provide for a safety net if there is another covid-19 spike.

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