If you are a business coach who finds that sometimes you have unhappy clients, or clients that overstep your boundaries, or you find yourself having tricky conversations from time to time, this is likely because you are not covering all of your bases within your business coaching agreement (and if you don’t already have one, read why you should!)

Perhaps you are considering setting up your dream life coaching business, or maybe you’re already established your business and are looking for ways to tighten up and improve what you have in place. Either way, you should have a life coaching agreement in place that truly serves you and protects you from the inevitable issues that commonly occur in life coaching work.

What happens when someone who has bought your online course or program wants a refund? Do you have to provide it?

With the cost of living increases already taking effect, it is anticipated that requests for refunds for online courses and online programs/training will become more common.